Mouse Keeps Freezing in docking station on Windows

Operating a Windows computer comes with its fair share of challenges, and one common frustration users encounter is the unexpected freezing of their mouse. Whether you are navigating through Windows 11, 10, 8, or 7, a frozen mouse can disrupt productivity and lead to a perplexing user experience. In this guide, we explore the underlying reasons behind this issue and provide practical solutions to address the perennial question: ‘Why does my mouse keep freezing, and how can I fix it?’ From hardware checks to driver updates and system optimizations, we will walk you through troubleshooting steps to regain control of your mouse and ensure a smoother computing experience on your Windows machine.

Mouse Cursor Keeps Freezing

Should you be utilizing a laptop, your primary means of navigating the screen is likely the built-in touchpad. In the event that you experience cursor freezing issues on Windows 7, 8, 10, or 11, it’s worthwhile to verify whether you inadvertently disabled the trackpad.

Go to Windows Settings -> Mouse -> Related settings -> Mouse Pointer

Mouse Keeps Freezing in docking station on Windows

Then hit the Touchpad menu

Mouse Keeps Freezing in docking station on Windows

Disable Touchpad in the top and set it to Off.

Mouse Keeps Freezing in docking station on Windows


Here’s a list of troubleshooting if the above doesn’t work

  1. Check the Mouse Hardware:
    • Ensure that the mouse is properly connected to the computer. If it’s a wired mouse, check the USB connection. If it’s a wireless mouse, make sure the batteries are charged and the receiver is properly connected.
  2. Update or Reinstall Mouse Drivers:
    • Outdated or corrupt mouse drivers can cause freezing issues. To update or reinstall the drivers:
      • Press Win + X and select “Device Manager.”
      • Locate the “Mice and other pointing devices” category.
      • Right-click on your mouse and choose “Update driver” or “Uninstall device” followed by a reboot.
  3. Change USB Port:
    • If you’re using a USB mouse, try connecting it to a different USB port. Sometimes, the port itself may be causing the issue.
  4. Adjust Power Management Settings:
    • Power-saving settings might be causing the mouse to freeze. To adjust power settings:
      • Open “Device Manager.”
      • Right-click on your mouse and choose “Properties.”
      • Go to the “Power Management” tab and uncheck “Allow the computer to turn off this device to save power.”
  5. Check for Software Conflicts:
    • Other software or drivers may conflict with your mouse. Try starting Windows in Safe Mode to see if the problem persists. If it doesn’t, you can narrow down the culprit by selectively disabling startup programs and services.
  6. Update Windows:
    • Make sure your Windows operating system is up to date. Microsoft regularly releases updates that include bug fixes and improvements.
  7. Scan for Malware:
    • Malware can cause various system issues. Run a full system scan using your preferred antivirus or antimalware software.
  8. Check for Windows Updates:
    • Ensure that your operating system is up to date. Windows updates often include fixes for various issues, including problems with hardware compatibility.
  9. Try a Different Mouse:
    • If possible, test your computer with a different mouse. If the issue persists with another mouse, it might be a system-related problem.
  10. Check for System Resource Issues:
    • High CPU or memory usage can lead to performance problems. Use Task Manager (Ctrl + Shift + Esc) to check for resource-hungry processes.
  11. System Restore:
    • If the problem started recently, you can try using System Restore to revert your system to a previous state when the mouse was working correctly.

Remember to create a backup before making significant changes to your system, and if the issue persists, consider seeking help from Microsoft support or forums for more specific assistance based on your system configuration.